Our refund and returns policy lasts 7 Days. If 7 days have passed since your purchase, we cannot offer you a full refund.

To be eligible for a full refund, your item must be unused, in its original packaging, and in the same condition you received it.

Products that cannot be refunded:

• products like T-shirts and Hoodies which have been customized.

• Downloadable content such as pre-release Singles, EP’s and Album’s.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• CD, DVD, VHS tape, software, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, packaging, is damaged or missing parts for reasons not due to our error.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please Contact Us

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective, faulty or damaged. Contact Us with images of the faulty product and your order tracking number. If we accept your request after inspection, we will advise you with what to do next. We reserve the right to reject claims due to general wear and tear as the customer cannot prove the product is faulty after an extended period of use.

Shipping returns

You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.